Angel Figuera Bercebal - ISC

Angel Figuera Bercebal

Position: sales engineer

Personal Background
Angel is originally from Venezuela. He was born and raised in Caracas, Venezuela’s capital city. He graduated from the top engineering university, Universidad Simon Bolivar. In 2015, he moved to Panama, where he was for 3 years until July 2018, when he moved to the US. His family is located in Florida. He is grateful for this, as he is able to travel frequently to see them, versus going out of the country. Angel comes from a very hardworking family, his mom having worked for P&G for almost 30 years.

Angel and his wife Valeria met in 2010, at the lounge club he owned in Caracas. They were married in 2015, right before leaving Venezuela. Once arriving to the US, Valeria worked for Sonder, a company similar to Airbnb, but focused on renting apartments and building floors for business purposes. After 8 years of marriage, they have a beautiful one-and-a-half-year-old boy – Alek, and another on the way! She’s now a stay-at-home mom raising their son and taking care of herself to welcome their new little one! Our ISC team is excited to welcome this new little bundle!

Once Angel arrived from Venezuela, he began working in the commercial roofing industry. After observing Angels fantastic work ethic, attention to detail, managerial skillset, and general passion for customer service, he was quickly made manager of the roofing division. This path helped him prepare him for his arrival at ISC.

In his free time, Angel loves participating in outdoor activities like hiking, trail running, ultra marathons, and lots of sports such as basketball and volleyball. He is excited to involve his children in these adventures, to build a strong relationship and share his love for nature with them.

Role at ISC
Prior to coming to ISC, Angel had been involved in heavy industrial equipment distribution in Venezuela, but not on the manufacturing side of things. Having experience now on both sides of the industry has given Angel a leg-up. He is able to see things from all sides, and come up with productive, cost-effective ways to solve problems, as well as provide top notch service to his clientele.

As a sales engineer, Angel likes to have a winning sales strategy that allows him to work efficiently and transparently. In a recent interview, he shared with us how he likes to work and handle sales.

“I’m pretty methodic in my day-to-day. For me, sales is consistency and just making sure that you hit your goals daily, in terms of people you contact and amount of deals that you follow up on, the amount of RFQs (requests for quotes) that you generate. For me, it’s all about consistency, of course, customer service and being fair to the client and giving them exactly what they’re asking for. I enjoy working with the team we have in place and the projects that come through, especially when we are dealing with prototypes. At iSC, I have learned that, if approached the right way, every issue we face, we can overcome.”

His co-workers here at ISC will tell you that Angel is a joy to work with. His knowledge, positive outlook, trustworthiness, and willingness to help anyone only elevates the culture here. Angel has made it his mission to take good care of his clients, ensuring that the customer needs are met, above and beyond their expectations. Nearly all of Angels clients are returning customers, and we attribute this to his hard work, perseverance, and commitment to producing the best of the best. We are so proud to have him on our ISC team!